Chapter 8 Shop VIP Rewards

Rewarding customer loyalty is really important to us and that’s why we’ve created the Chapter 8 VIP Rewards scheme as a way of showing our gratitude to our most valued customers.

With the VIP Rewards scheme, you earn points every time you shop with Chapter 8 which unlocks exclusive discounts that can only be accessed as a VIP member. Read more about earning points and the rewards you’ll receive or join our VIP Rewards scheme now to start earning!

Earning Points

For every £1 spent with us, you'll receive 1 reward point. There are various ways you can earn bonus points, each has a different value against it:

1. Create an Account – When you make an account with Chapter 8 Shop, you’ll be rewarded with 25 points.
2. Completing Profile – When you complete your profile by adding personal details, you’ll be rewarded with 25 points.
3. Make a Purchase – Depending on what tier you are in, you will earn a certain amount of points for every £1 you spend with Chapter 8 Shop.
4. Birthday – We’ll reward you with 25 points on your birthday.
5. Facebook – If you like our Facebook page, we’ll reward you with 25 points. You can also earn another 25 points if you share the Chapter 8 Shop Facebook page.
6. Twitter – You will receive 25 points when you follow us on Twitter and have another 25 points if you share a tweet with us.
7. Instagram – You will receive 25 points for following the Chapter 8 Shop Instagram page.
8. Referring Friends – When you refer a friend to Chapter 8 Shop through your VIP Rewards account, we’ll reward you with 25 points and your friend will receive 10% off when they make their first purchase.

Rewards Scheme

Our rewards scheme gives you exclusive benefits that you won’t find elsewhere.

The Chapter 8 Shop VIP Rewards scheme has four tiers with different rewards available to redeem at each level.

Entry Rewards

You’ll start in this tier and earn £5 off your next order for every 100 points collected. Reward values available in varying amounts dependant on the number of points redeemed.

Intermediate Rewards

To unlock this tier, you must have gained a minimum of 2500 points. For every 100 points collected, you'll receive £7.50 off your next order. Reward values available in varying amounts dependant on the number of points redeemed.

Premium Plus Rewards

To unlock the Premium Plus tier, you must have earned a minimum of 5000 points. For every 100 points earned in this tier, you will receive £10 off your next purchase. Reward values available in varying amounts dependant on the number of points redeemed.

Terms & Conditions

These terms and conditions govern your membership of the VIP Rewards scheme. Please carefully read the terms and conditions below.

If you have any questions regarding the terms and conditions of our VIP Rewards scheme, please don’t hesitate to contact us.

1. Our VIP Reward points cannot be exchanged for cash and the offer is non-transferable.
2. Trade account holders are excluded from Chapter 8 Shop’s VIP Rewards scheme.
3. Any offer rewarded in the VIP Rewards scheme cannot be used in conjunction with any other offer Chapter 8 Shop provide.
4. With any transaction, only one reward voucher code can be used.
5. Your VIP Rewards account is personal to you. Points earned cannot be transferred or shared with other account holders.
6. Chapter 8 Shop can take any action that we consider appropriate. This includes removing or suspending a VIP Rewards account if we have reason to believe the system is being abused. This includes, but is not limited to, setting up multiple accounts using alternative email addresses or aliases.
7. After shopping online with Chapter 8 Shop, your points will automatically be uploaded onto your account within 24 hours of purchase.
8. Chapter 8 Shop can alter or cancel the rewards scheme at any point including these terms and conditions.
9. Chapter 8 shop is committed to protecting your privacy. We keep all personal information safe and will never share this information with third parties and we will only send marketing material to you if you have agreed we can.
10. Chapter 8 Shop reserve the right to remove accrued points if your account remains inactive for a significant period of time.
11. To benefit from the Chapter 8 Shop VIP Rewards scheme, you must be a resident in the United Kingdom & Ireland over the age of 18.
12. We may refuse application to join the VIP Rewards scheme if we feel there is good reason to do so.
13. You must notify us as soon as possible if any personal details are changed such as your name, email address or address.
14. Points are not available to be used for gift cards.
15. Points can only be redeemed in increments set by Chapter 8 Shop. See 'Rewards Scheme' to find out more on the different reward mechanics for the individual tiers.
16. Chapter 8 Shop reserve the right to withdraw points and promotions without notice.
17. All points accrued do not include any costs for delivery nor can they be spent on delivery.